Professional Summary

Driven and successful territory account manager with extensive experience generating sales, managing accounts, and developing key promotional and merchandising initiatives. Proven success in consistently outperforming sales quotas and stimulating significant revenue growth. Keen business acumen with strong skills in assessing customer needs, researching and analyzing industry trends, and developing and executing highly effective sales plans. Expert presenter, negotiator, and business person able to forge solid relationships with strategic partners and customers.

Professional Experience and Achievements

Sales Representative

2006 - Present
Mill Creek Carpet & Tile Former Name: Brewer Carpet / Floor Trader
Oklahoma City, OK
A high-end retailer of all types of floor covering and carpeting products.
Oversee sales and revenue growth for high-end retail building materials provider. Work with contractors and builders in a business-to-business setting and recommend appropriate products and service to achieve company objectives. Execute dynamic sales strategies in conjunction with senior management team and ensure maximum customer service and satisfaction to optimize repeat business.

• Increased sales from $130,000 to over $200,000 in less than six months.
• Consistently recognized as top sales producer due to outstanding sales management and customer service skills; achieving excellent levels of customer retention.

Independent Marketing Consultant

2002 - 2005
Norm Henderson, Inc.
Hot Springs, AR
Representative of Kodak, Unilever and General Electric product lines for area retailers.
Merchandise-diverse products to propel the sales performance of various companies. Developed and implemented strategic industry research all competitors to help achieve sales force business goals through effective marketing programs. Forged and sustained beneficial relationships with clients, ensuring repeat and referral business.

• Acquired new accounts including multiple location convenient stores, especially for the Valero convenient stores.

Territory Manager / Training Manager

1999 - 2002
Beaulieu of America
Orlando, FL
Manufacturer of high-quality carpeting, rugs and yarn.
Oversaw product sales and merchandising for 19 Lowes Home Improvement locations within Central Florida. Spearheaded development of all sales strategies and promotional programs to propel sales within assigned territory and managed high-level negotiations, ensuring high levels of customer service.

• Achieved profit margins more than $8M in total annual sales; with consistent distinction as nations top producer within Lowes division.
• Designed and implemented a sales training program, driving local district to #1 ranking in the nation.
• Developed and established a program to resolve customer claims, leading to a 50% reduction in customer satisfaction claims as well as more than $125,000 in annual savings.
• Increased confidence & commissions with sales associates by becoming the nations top producer at end of first year shipping between $500,000 700,000 in revenue dollars to 19 regional Lowes stores, resulting in being the number 1 sales representative nationwide.

District Manager

1997 - 1999
Speedway SuperAmerica
Orlando, FL
A large convenient store chain based out of Ohio.
Oversaw daily operations for 8 store locations, managing profit and loss responsibilities, inventory control, staff supervision, and cash reconciliation. Maintained optimal efficiency and profitability across all locations. Analyzed district and individual store performance and trends to develop and implement effective programs targeted towards growing client base and maximizing sales and customer service levels. Ensured full compliance to company and industry regulations.

• With a combined team effort, losses were reduced significantly which resulted in Florida no longer being the state with the highest losses.

Senior Sales Representative / Trainer

1992 - 1997
The Water Source, Inc.
Orlando, FL
Floridas leading water treatment specialist, committed to bringing clean water to customers.
Demonstrate and execute the sale of resin based ion exchange whole house water treatment systems to new homeowners. One call close.

• Trained staff

Territory Manager

1988 - 1992
Horizon Industries, Inc.
Connecticut
A leading producer of carpeting products.
Responsible for the expansion of existing customer base of the manufacturers retail & distributors accounts. Developed marketing strategies for broadloom carpeting and made adjustments according to performance.

• Increased customer base by 60% and sales by 35% in depressed economy.

Territory Manager

1985 - 1988
Cooper Distributors, Inc.
Central Florida
Leading producer of floor covering products.
Duties included the promotion & sales of floor covering products & the co-ordination of accounts in the Central Florida area.

• Top producer in branch, second in company.

Territory Manager

1982 - 1985
Ja-Be Distributors
South Carolina
Full line of floor covering products and accessories.
Responsible for the development of the virgin territory representing a full line of floor covering products & accessories.

• Efforts required the company to open a new stocking branch in So. Carolina to supply my clients more efficiently.

Education and Training

Limestone University, Gaffney, SC:

Coursework in Business Administration

Professional Development:

Dale Carnegie People Skills
Williams & Associates Advanced Sales Skills
Various sales and marketing seminars

Sales and Awards

• ACE AWARD/Speedway SuperAmerica, for re-writing software program for all non-POS stores to unify sales process and ease the review process by District Managers.
• SALESMAN OF THE YEAR AWARD/Beaulieu of America, for the re-design of Lowes plan-o-gram simplifying the sales process for new associates.
• 2000 Denver Superbowl Championship Leather Jacket/Beaulieu of America, for top sales in 2000.
• $1500.00 Cash/Water Source, for three month sales contest.
• 5-day Bahama Cruise/Water Source. Sales Contest.
• FUR-LINED LEATHER JACKET/Horizon Industries.
• 5-days in Scottsdale, AZ. Cooper Distributors.

References

References are available upon request